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This AmEx Open Forum article, written by Alexandra Levit, discusses how to turn an angry customer into a satisfied customer.  Excellent read!

Turning an Angry Customer Into a Fan

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Steve

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It is known that cash is the lifeblood of every business. Are you spending wisely in all areas? This Intuit Small Business Blog article, written by Rachel Hartman, discusses 4 areas to review. I suggest to look at all areas of your business on a regular basis!  Excellent info!

4 Areas Where Your Business May Be Leaking Cash

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Steve