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Tag Archives: listening

This exploreb2b.com article, written by Elvin Turner, discusses how to let employees use five minutes a day to create future value for the organization. The employees create value for the company today; why not use them to create value for tomorrow? Do you use your employees to create future value for your organization?  If you do, what results are you getting?

The Five Minute Entrepreneurs

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Steve

This Business News Daily article, written by Nicole Fallon, discusses how businesses should handle customer complaints. While this information seems like common sense, many businesses fail to follow these steps. Does your business handle customer complaints using these steps? If not, how does your business handle them?

4 Steps for Handling a Customer Service Crisis

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Steve

This Intuit Small Business Blog article, written by Bill Snyder, discusses why small business owners need to know and understand their financial information. This information is vital for every business owner to help their business survive and prosper. Do you know and understand your financial information?

Why Cash Flow Is King (and Other Lessons in Small-Business Finance)

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Steve

Excellent information on using social media for your small business written by Andrea Britton. Excellent read!

Online PR UK

If you are an SME or Startups that knows or understands the importance of social and digital communications within your business, then read on.  This is an outline of the directions you should take to keep social at the heart of your journey and be a successful sociable business.

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This Business News Daily article, written by Jeanette Mulvey, discusses how companies need to change. The example provided discusses how Microsoft’s focus on the Window OS and the PC has hurt the company with mobile devices. Interesting read.

 Is your organization focused on its current product or developing new products?

Learning From Microsoft: When Too Much Focus Is a Bad Thing

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Steve